TERMS AND CONDITIONS OF SALE FOR THE BELL & ROSS MALAYSIAN BOUTIQUE

PRELIMINARY ARTICLE
ARTICLE 1: SCOPE OF APPLICATION
ARTICLE 2: DETAILS OF THE OFFEROR
ARTICLE 3: INFORMATION RELATING TO THE ARTICLES AND LIMITATION OF LIABILITY
ARTICLE 4: CONDITIONS FOR ORDERING THE ARTICLES ONLINE
ARTICLE 5: ORDERING BY INTERNET ON THE WEBSITE
ARTICLE 6: PROOF OF THE ORDER
ARTICLE 7: PRICE OF THE ARTICLES, TAXES AND DELIVERY COSTS
ARTICLE 8: PAYMENT CONDITIONS
ARTICLE 9: DELIVERY
ARTICLE 10: INVOICES
ARTICLE 11: RIGHT OF CANCELLATION AND RETURN OF ARTICLES
ARTICLE 12: PROCEDURE FOR RETURNING ARTICLES
ARTICLE 13: COMPLIANCE
ARTICLE 14: MANUFACTURER WARRANTY
ARTICLE 15: RETENTION OF TITLE
ARTICLE 16: CONFIDENTIALITY
ARTICLE 17: FORCE MAJEURE
ARTICLE 18: INTELLECTUAL PROPERTY RIGHTS
ARTICLE 19: NO WAIVER CLAUSE
ARTICLE 20: DISPUTES – APPLICABLE LAW

PRELIMINARY ARTICLE
Bell & Ross (Malaysia) Sdn Bhd a private company limited by shares, , whose registered address is 7th Floor, Wisma Genting, 28 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia under the registration number 1186366-U (hereinafter, the Company) sells watch articles and luxury accessories for men and women under the Bell & Ross brand (hereinafter, the Articles). To better meet the expectations of its customers, the Company has, in parallel with its distribution network, set up a e- selling system through the internet for a selection of Bell & Ross articles on the site identified by the domain name https://www. BellRoss.com (hereinafter, the Website). Orders placed on the Website are restricted to end customers, purchasing Articles for personal use only; any resale is expressly prohibited. The Articles purchased on the Website cannot under any circumstances be resold as new in any first-party distribution networks. These Terms and Conditions of Sale apply exclusively to sales made through the Website.

ARTICLE 1: SCOPE OF APPLICATION
These terms and conditions of sale are applicable to all sales of Articles concluded remotely through the Website intended for delivery to Malaysia postcodes only. These terms and conditions of sale therefore apply: - to orders placed by customers, natural persons of full legal age, acting as consumers (in the sense of the law and that recognised by the courts) and who are ordinarily resident in Malaysia ; - in view of delivery to these same customers, natural persons, on their own behalf or on behalf of any third parties of their choosing who are also ordinarily resident in Malaysia acting as consumers (in the sense of the law and that recognised by the cour

ts). The delivery address may differ from the invoicing address, but the two addresses must be located within Malaysia. The customer's validation of the order is deemed to represent the unrestricted acceptance of these terms and conditions of sale. These are liable to be modified and updated; the conditions applicable to the order of an Article by a customer are those in force on the day the order is placed. Orders placed outside of this scope of application will be null and void and will not be processed by the Company.

ARTICLE 2: DETAILS OF THE OFFEROR
Bell & Ross (Malaysia) Sdn Bhd , whose registered address is: 7th Floor, Wisma Genting, 28 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia Telephone: +603-2770 2138 Fax: +603-2725 9218 E-mail address: e-boutiquemalaysia@BellRoss.com .

ARTICLE 3: INFORMATION RELATING TO THE ARTICLES AND LIMITATION OF LIABILITY
 The information (name, definition, reproduction of the Articles, detailed description: properties, characteristics and composition, etc.) relating to all of the Articles offered for sale are available (in accordance with the legal provisions and applicable regulations) on the Website. Despite the utmost care being taken to ensure the accuracy of the information and descriptions of the Articles made available online and to the data available on the Website, and to keep them regularly updated, the Company cannot be held liable for any non-substantive errors which may occur. Similarly, while photographs and other reproductions of the Articles faithfully represent them on the Website – within the limits of technology, and in respect of the best Internet standards –, these are only an indication for illustration purposes and we do not warrant that the information and description provided on the Website are accurate, complete, reliable, current and error-free. In any case, should the Article delivered not comply with its description, the Company's liability shall be pursuant to article 13 below.

ARTICLE 4: CONDITIONS FOR ORDERING THE ARTICLES ONLINE
To place an order on the Website, the customer must be of legal age, be ordinarily resident in Malaysia , have legal capacity and be the holder of a bank card as defined in article 8 below. To be able to place an order, the customer must create an account on the Website by completing the form which includes a number of fields which are mandatory for the processing of his or her order. The customer must, in particular, enter his or her e-mail address and choose a password which will form the login details for his or her personal account. The customer is notified, and accepts, that entering this information is proof of his or her identity and intent. A confirmation e-mail for creation of the account will be sent to the customer at the e-mail address he or she has provided. In all circumstances, the customer is responsible for ensuring his or her login details are kept secure and confidential. The Company cannot be held liable for the fraudulent use of the customer's account following access by a third party using his or her login details, or for any use this third party may make thereof. The Company reserves the right to modify the information required to place an order or create an account online. In this case, the Customer will be informed of any changes via the Website or by e-mail. If the customer is required to modify his or her personal information, the customer will have to log in to his or her account and modify the information required, then save the modifications to ensure that they are taken into account. Should the Company suspect that the account is being used fraudulently by a third party, the Company reserves the right to delete the account in question and any orders which may relate to it; the Company shall inform the Customer of the situation by e-mail or telephone at the earliest opportunity. Orders will be received in English and will be accepted subject to availability. If, despite the vigilance of the Company, the Articles ordered are no longer available, the Company shall inform the customer by any means at its discretion (e.g. telephone call or e-mail) at the earliest opportunity and will refund any amount invoiced to the customer by crediting the customer's bank account. The Company cannot under any circumstances be held liable for any disruption to stock or the lack of availability of Articles. The customer guarantees that all of the information provided to the Company on the Website, as part of an order, complies with these terms and conditions of sale, and is complete, accurate and up-to-date. If not, the Company reserves the right to cancel the order and the payment, without any further notice. The Company will be within its rights, in its role as a retailer, to refuse any abnormal order, in particular one which exceeds five (5) Articles; orders may contain a maximum of two (2) watches. The Company will also be within its rights to refuse any order: - placed by a customer with whom there has been a dispute relating to payment for a previous order; or- which does not comply with the terms and conditions of sale. - which is inherently flawed due to a computer bug, or any other activity beyond its control, which has erroneously altered any information relating to the products (description, price, designation, etc.). If the Company notes that the order does not meet these terms and conditions of sale (for example: incorrect delivery address, order threshold exceeded), it will inform the customer by telephone or e-mail within a maximum of five [5] business days. Should the customer fail to contact the Company to correct the erroneous elements or elements which conflict with these terms and conditions of sale, shown on his or her order, the Company reserves the right to cancel the order and the payment, without any further notice.

ARTICLE 5: ORDERING BY INTERNET ON THE WEBSITE
The placing of orders via the Website is subject to strict compliance with the procedures set out below, which are confirmed by a sequence of different screens which show the successive phases that the customer must comply with to confirm his or her order. When the order is received, the online boutique will carry out the checks required prior to processing the order (checking the order is compliant, customer details, etc.). The online boutique may have to request supporting documentation from the customer, depending on the total amount of the order. The online boutique reserves the right to refuse to provide the requested product if the customer does not meet the conditions required for fulfilment.
 5.1 STAGE ONE: SELECTION OF ARTICLES BY THE CUSTOMER
On the Website, the customer selects, enters and confirms the identification and quantity of Articles that he or she wishes to order (the availability of which must be confirmed by the Company); the aforementioned Articles are added to his or her "Basket"/”Cart”.
5.2 STAGE TWO: VERIFICATION OF THE ARTICLES SELECTED
Before definitively validating the order and confirming acceptance of this order, the customer has the option to check the detail of his or her order and its total price and to freely edit the order, specifically by deleting one or more of the Articles originally selected, by adding one or more Articles or by altering the quantities ordered and placed in the "Basket"/“Cart”. The price of the articles, as defined in article 7 below, is automatically displayed in the "Basket"/“Cart”.
5.3 STAGE THREE: IDENTIFICATION, CONFIRMATION OF ARTICLES SELECTED AND SAVING OF THE ORDER
Once the customer has completed his or her selection and wishes to confirm the contents of his or her "Basket"/ “Cart”, he or she must log in: - if he or she has a customer account with the Company, using his or her e-mail address (login) and password; - if he or she does not have a customer account with the Company, he or she must create one by completing the registration form in the member's area of the Site. The customer must also confirm: i) The invoicing address for the order, which must correspond to his or her main residence in Malaysia ii) the delivery address for the order. It is stated that the delivery address may correspond, if applicable, to the normal place of residence of the customer in Malaysia or of a third-party beneficiary selected by the customer or, failing that, to the address of the company within which the third-party beneficiary undertakes his or her professional activities, if such place is located in Malaysia provided that this third party is acting as a consumer, and that the invoicing and delivery addresses are located within Malaysia . The delivery may also be made, at the customer's discretion, to the point of sale of one of the Company's Boutique Store, to be selected from the list shown on the Website. ii) the method of payment selected is payment by bank card (Visa, Mastercard). The customer must indicate the type of bank card that he or she wishes to use for payment and enter the card number, expiry date and the visual security code shown on the back, according to the conditions of article 8 below. The customer must then click the "CONFIRM" button to debit his or her bank account. The authorisation to debit his or her bank account sent by the customer's bank will be displayed. It is recommended that the customer either saves and/or prints out this debit authorisation. Once the bank has issued authorisation to debit the customer's bank account, his or her "Basket"/ “Cart” is sent directly to the Company's order preparation department.
5.4 STAGE FOUR: CONFIRMATION OF THE ORDER AND VALIDATION BY THE COMPANY
Within a maximum period of 5 business days following validation of payment, the Company will acknowledge receipt of the order in the form of an e-mail sent to the e-mail address provided by the customer. The sale will not be deemed to be definitive until the order confirmation has been sent by the Company. The customer formally accepts the use of e-mail for the confirmation by the Company of the content of his or her order. This confirmation e-mail summarises all of the information provided by the customer with an indication, where applicable, of any difficulties or reservations in connection with the order (availability of the ordered articles, delivery lead times or selected mode of payment). It states the order number allocated to the customer by the Company. As an exception to the maximum lead time of 5 business day mentioned above, the e-mail acknowledging receipt of orders accompanied by payments made using an international bank card (references listed in article 8. Payment conditions) sent by a bank domiciled outside of Malaysia will only be sent by the Company once its bank account has been credited with the amounts owed by the customer.

ARTICLE 6: PROOF OF THE ORDER
As a general rule, it is expressly agreed between the Company and the customer that e-mails are legally binding between the parties, as are the automatic recording systems used by the Customer Relations Service or on the Website, notably as concerns the nature and date of the order. Furthermore, the Company retains the elements relating to all orders for an amount of RM500 or greater for a period of 10 years, and will make these available to the customer once the latter sends a request via the following channels: e-boutique@bellross.com or: Bell & Ross– e-boutique Customer Relations Service – 8, rue Copernic, 75116 Paris – France - Tel +33 (0) 1 73 73 93 00. It is, however, recommended that the customer also retains a copy (in electronic format and/or a hard copy) of the elements relating to his or her order (for example, the e-mail sent by the Company in accordance with article 5.4 above).

ARTICLE 7: PRICE OF THE ARTICLES, TAXES AND DELIVERY COSTS
The prices of the articles displayed on the Website are given in Malaysia Ringgit; they do not include delivery costs and other taxes, unless otherwise indicated. The prices invoiced are those applicable on the date of the order validation. The transport costs pertaining to the delivery of the Articles ordered on the Website are covered by the Company and will not be invoiced to the customer. The Company reserves the right to alter the prices of the articles and the delivery costs any time and without prior notice.

ARTICLE 8: PAYMENT CONDITIONS
Purchases made by the customer may only be settled by bank card or bank transfer. The bank cards accepted are Visa and Mastercard. In this respect, the customer undertakes to make the payment using a bank card which is registered in his or her name and which bears his or her surname and first name. When making an online payment on the Website, the customer will access a secure server using the SSL (128-bit) protocol and certified by VeriSign. By communicating his or her bank card number, expiry date and the visual security code on the back, the customer unconditionally accepts in advance that the Company can perform the secure transaction. For online orders, a unique 3D Secure (Visa and Mastercard) type security code may be requested from the customer to authenticate the transaction and combat fraud. The customer therefore authorises its bank in advance to debit his or her account based on the records or statements submitted by the Company, even in the absence of invoices hand-signed by the card holder. The authorisation to debit the customer's account is always given for the amount of the Article(s) purchased accompanied by shipping costs if these are invoiced by the Company. The customer's bank card will be debited within a maximum of eight (8) business days of validation of the payment by the customer on the Website (more specifically, after the customer has clicked the "CONFIRM" button on the page of the Website relating to the bank details) and after verification that his or her order complies with these terms and conditions of sale and that the Article(s) are available. The order will not be processed by the Company if it proves impossible to debit the amount owed by the customer for any reason whatsoever (payment stopped, declined by the card provider, etc.). If the card provider declines authorisation to debit the card, it is the customer's responsibility to get in contact with the card provider to resolve the situation and revert to the Company if necessary. Under no circumstances may the Company be held liable for any delays or failure to deliver.

ARTICLE 9: DELIVERY
The products purchased on the Website may only be delivered to Malaysia postcodes only. The Company is responsible for payment of the delivery costs for purchases. The Articles will be shipped to the delivery address given during the order process. It is understood that delivery can only be made: - either to the customer's normal place of residence, which must be in Malaysia ; - or to the delivery address given by the customer when ordering; please be aware that this address must correspond to the normal place of residence of a third-party beneficiary selected by the customer and ordinarily resident in Malaysia or, failing that, to the address of the company in Singapore within which he or she undertakes his or her professional activities. - in all cases, the invoicing and delivery addresses must be located in Malaysia; under no circumstances may delivery be made to hotels or to a post office box. In this respect, the customer undertakes to have communicated, when validating his or her order, the precise address at which he or she wishes to receive the package, it being understood that this address must meet the criteria set out in this article 9. Delivery will require the signature of the customer, or of the third-party beneficiary (over the age of eighteen) designated by the customer. The customer or third-party beneficiary must ensure that they are present during the stated delivery window, it being understood that delivery will not be made via a letterbox. If not present, a missed delivery notice will be left for the customer, who will have to wait for a subsequent delivery to be made the next working day or contact the shipping company directly to schedule delivery at a later date. The Company also offers customers the option to have the delivery made to a Bell & Ross Boutique/Outlet which can be found on the Website. Articles will be delivered once the amount for the order has been settled, specifically after the customer's bank account has been debited and the funds corresponding to the order total have been credited to the Company's account. Either 3 to 5 business days at the latest following the date on which payment for the order on the Website was validated, provided that full payment of the price was made. - or within the lead times that the customer has been notified of and accepted beforehand, by e-mail or by telephone, specifically if the Article in question is temporarily out of stock. Once the package has been shipped, the customer will receive an e-mail to confirm dispatch containing a tracking link to enable the progress of the shipment to be monitored. The Company will take all necessary steps within its control, excluding cases of force majeure, to ensure that the shipping company delivers within the lead times given when ordering. If, when delivered, the external appearance of the package suggests it is damaged, the customer may refuse to accept delivery and state his or her reasons for doing so to the shipping company; the customer must inform the Company by e-mail sent to e-boutiquemalaysia@BellRoss.com. Each package delivered by Bell & Ross contains: - the article(s) ordered - the corresponding accessories, where applicable - the warranty card, the technical specifications and the user manual for the watches - a compliments card, the delivery slip and the returns purchase form Orders are insured by the Company during transit, until the moment of delivery. The package must be signed for upon receipt. It is at this point that liability is transferred from the Company to the customer.

ARTICLE 10: INVOICES
When ordering, the customer has the option to request that an invoice is sent to his or her invoicing address. The invoice corresponding to the order will also be available for download from the customer's personal area on the Website, if such exists. In all cases, a delivery note listing the Articles ordered and the delivery and invoicing address of the recipient is shipped to the customer at the same time as his or her order.

ARTICLE 11: RIGHT OF CANCELLATION AND RETURN OF ARTICLES
The customer has a right of cancellation that he or she may exercise, without having to give a reason, within seven (7) days of receipt of the Articles and the Articles must be returned within seven (7) days following Return Purchase Authorisation being issued by the Company. These provisions give him or her the right to return the delivered Articles within this period, in their original packaging, in perfect condition, complete (accessories, manual, warranty) and accompanied by a copy of the delivery slip and the Returns Purchase/Exchange form attached to his or her order (this can also be downloaded from www.bellross.com) to the address shown on this form. The customer is responsible for retaining any proof of this return, by which it is meant that the Articles must be returned by registered mail, or by any other method guaranteeing a definite date; in any case, the customer is responsible for the cost of the return. The cost of the return will only be refunded if there was non-compliance by the Company when the Company shipped the Articles. The invoiced price of the returned Articles will be refunded, by crediting the customer's bank account using the bank details provided to the Company when the order was placed on the Website, within thirty days of the returned Articles being received by the Company, at the latest. Any Articles returned incomplete, spoiled, damaged or soiled under the customer's responsibility will not be eligible for a full refund and may not, under any circumstances, be used for an exchange for an Article of the same value. The costs of repairing or replacing the Article will be deducted from the amount to be refunded to the customer. The customer will be held liable for any damage to the Articles, if the damage to the returned Article is caused by any use beyond the inspection of its quality and the verification that Article is in good working order. Customers requesting an exchange must specify this on the Returns Purchase/Exchange form provided when returning the Articles. The customer is responsible for specifying which Article he or she wishes to receive in exchange. If the exchange is for an article of the same value, the customer will not have to pay any additional costs. Conversely, for any exchange for an Article of a higher value, the customer will be contacted by the Company to settle the corresponding balance, either by bank card (in this case, he or she will be called by the Company), or by bank transfer (the customer will be e-mailed the bank details required to make the payment and the amount to be transferred). If the exchange is for an article of a lower value than the one originally ordered, the customer will be refunded the corresponding amount using the payment information provided during his or her order. For Article with invoice value at RM25,000 and above, the sale is considered final and cannot be returned for refund. RIGHT TO RETURN ARTICLES FOR THE RECIPIENTS OF GIFTS Recipients of gifts benefit from the right to return Articles under the conditions stipulated below: - Only the Customer may receive full or partial refund for an Article, or a refund of the difference in the event of an exchange for an Article of a lower value. - Recipients of gifts may request an exchange for an Article of the same value or for an Article of a higher value. In this case, the balance must be paid by the recipient of the gift, if he or she is the person requesting the exchange. - The Customer will be notified by e-mail in the event of an exchange.

ARTICLE 12: PROCEDURE FOR RETURNING ARTICLES
Articles ordered on the Website must be returned to the following address: Bell & Ross (Malaysia) Sdn Bhd, Suite 13-03, 13th Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100, Kuala Lumpur, Malaysia. Only Articles ordered from the Bell & Ross Website may be returned to this address. Under no circumstances may Articles purchased in the boutique or from an approved Bell & Ross retailer be returned to this address. Here are the steps to be followed to return an Article: 1. Fill in the Return Purchase Form which came with the order or which can be downloaded from the official Bell & Ross site. Enter all the information requested, including the order number and the reference numbers for the returned Articles. State whether a refund or an exchange is required for the returned Article and email the Return Purchase Form to e-boutiquemalaysia@BellRoss.com. A Return Purchase Authorisation will be issued to customer via email. 2. Include the Article to be returned, accompanied by all the accessories and other documents provided. Place these elements into the original shipping packaging. 3. Seal the package and post it using the correct postage for its weight and the chosen method. We recommend using a delivery method which can be tracked. 4. Retain the proof of shipping for the package. Under no circumstances may the Company be held liable in the event that the customer is not able to produce this proof of shipping. 5. Once the package has been received, the Articles returned by the customer will be inspected by the After-Sales Department. This will allow them to assess the condition of the article(s), determine the amount to be refunded to the customer, and whether it will be possible to offer an exchange for an Article of the same value. 6. The Company will only offer a refund or exchange for Articles that it has actually received. CONDITIONS FOR RETURNING AN ARTICLE: - All returned Articles must be new (not worn or damaged) and in perfect condition. - No refund or exchange is offered for customised Articles. - Metal or ceramic bracelets adjusted at the customer's request must be returned complete, by which it is meant that all the links which form the bracelet must be returned, including those removed at the customer's request and given to the customer. - Any box or packaging with the Bell & Ross logo must be returned by the customer at the same time as the Articles, along with the accessories and documents if such were included (manuals, warranty cards, etc.). - All protective devices and labelling must also be returned. - If these instructions are not followed, the Company reserves the right to retain the amount needed to replace these items, or to reject the return or exchange and return the Article(s) to the customer.

ARTICLE 13: COMPLIANCE
The customer must ensure that the Articles which have been delivered to him or her match the order. Should the Articles delivered not comply with the order, the customer must notify the Company at the earliest opportunity by sending an e-mail to e-boutiquemalaysia@BellRoss.com stating why the Article does not comply with the order and, after approval has been granted by the Company, return the Articles in question in their original packaging, in perfect condition, complete (accessories, manual, warranty, etc.) and accompanied by a copy of the invoice (or the delivery slip) and the Returns/Exchange form to the address given on this form. The Article must be returned by recorded delivery, or by any other method guaranteeing a definite date and which can be tracked; if the article proves to be non-compliant as stated by the customer, the delivery costs will be covered by the Company. They will be refunded to the customer upon presentation of supporting documentation. If it is not possible to exchange the returned Article, the invoiced price of the returned non-compliant Articles will be refunded, by crediting the customer's bank account, at the latest within thirty days of receipt of the returned Articles by the Company. The fees for returning and tracking the non-compliant Articles will be refunded by crediting the customer's bank account once the customer has sent supporting documents for the aforementioned fees.

ARTICLE 14: MANUFACTURER WARRANTY
The Company is especially vigilant as concerns the quality of the Articles sold on the online boutique e-boutiquemalaysia@BellRoss.com, both technically and aesthetically. Bell & Ross watches purchased through the Bell & Ross online boutique are covered by the International Warranty. The Company requests that customers requiring repairs to a Bell & Ross watch purchased from the Bell & Ross online boutique, and under warranty, contact the Bell & Ross After-Sales Service exclusively: sav@bellross.com.

ARTICLE 15: RETENTION OF TITLE
THE COMPANY RETAINS OWNERSHIP OF THE ARTICLES ORDERED AND DELIVERED UNTIL FULL PAYMENT OF THE PURCHASE PRICE AND ANY INTEREST HAS BEEN RECEIVED, BY WHICH IT IS MEANT THAT ALL FUNDS HAVE BEEN CLEARED BY THE COMPANY. IF PAYMENT OF ALL OR SOME OF THE AMOUNT IS NOT RECEIVED, THE COMPANY MAY, WITHOUT ANY FORMAL PRIOR NOTICE, CLAIM BACK THE ARTICLE OR ARTICLES WHICH HAVE BEEN DELIVERED TO THE CUSTOMER BY THE COMPANY. THE CUSTOMER ASSUMES ALL RISKS RELATING TO THE DELIVERED ARTICLES (specifically loss, theft or damage) FROM THE DATE DELIVERY TAKES PLACE.

ARTICLE 16: CONFIDENTIALITY
When processing sales made via the Website, the Company is required to handle personal data relating to its customers. The data gathered is required to process the order and may be communicated to the Company's service providers helping to execute the order, which works to help combat fraud and which, for this purpose, will have access to the information relating to the customers' bank cards. In accordance with the Personal Data Protection Act 2010, the customer has the right to access, alter, rectify, oppose and withdraw the personal data relating to him or her. To exercise these rights, the customer must send a message to: e-boutiquemalaysia@BellRoss.com or to Bell & Ross – Customer Relations Service Bell & Ross (Malaysia) Sdn Bhd, Suite 13-03, 13th Floor, Menara Keck Seng, 203, Jalan Bukit Bintang, 55100, Kuala Lumpur, Malaysia, tel no.603-2770 2138, fax no. 603-2725 9218, attending officer Ebbie Chew.

ARTICLE 17: FORCE MAJEURE
The Company's fulfilment of its obligations may be fully or partially suspended should unforeseeable circumstances or a force majeure event occur, which prevent or delay fulfilment. The following is a non-exhaustive list of such events: war, riot, insurrection, social unrest, disruptions to telecommunications, computer breakdowns or serious impact on the security and integrity of the Internet or strikes of any nature. The Company will inform the customer of any such unforeseeable circumstances or force majeure events within seven days of their occurrence. Should this suspension of the Company's fulfilment of its obligations continue beyond a period of fifteen days, the customer will then have the option to cancel the order in progress and will then be refunded by the Company at the earliest opportunity by crediting the customer's bank account.

ARTICLE 18: INTELLECTUAL PROPERTY RIGHTS
The Website is the exclusive property of Bell & Ross, which has created and posted the web pages, images and source scripts, and data of which it is formed. The customer is therefore prohibited from circulating or reproducing the Website, fully or partially, in any form whatsoever. The Company's Articles, and all of the trademarks, figurative or otherwise, and, more generally, all the other trademarks, illustrations, images, designs and models and logotypes that appear on the Company's Articles sold remotely, their accessories or their packaging, whether or not these are registered, are and shall remain the exclusive property of the Company. Any full or partial reproduction, downloading, modification or use of these trademarks, illustrations, images and logotypes, designs and models for any purposes and in any format whatsoever, without express prior agreement from the Company in writing, is strictly prohibited. This also applies to any combination or conjunction with any other trademark, symbol, logotype and, more generally, any distinctive sign intended to form a composite logo. Legal action will be taken against any act of counterfeiting or any complicity with such acts. Similarly, the following are also strictly prohibited, unless express prior agreement is granted by the Company in writing: - the creation of hypertext links to any of the pages or any of the elements which form the Website; - all use of any of the elements of the Website (articles posted, descriptions, prices, data, software, graphics, images, texts, photographs, tools, etc.) for sales or for any other purposes which are directly or indirectly commercial.

ARTICLE 19: NO WAIVER CLAUSE
The fact that the Company refrains, at a given time, from insisting that any one of the provisions of these terms and conditions of sale is executed cannot be interpreted as waiving the right to subsequently insist that the aforementioned provision is executed in full or in part. In the situation where one of the articles or clauses of these terms and conditions of sale is deemed to be invalid or inapplicable by a court, this invalidity or inapplicability shall be limited to the article or clause in questioned and shall not entail the invalidity or inapplicability of the other articles or clauses in these terms and conditions of sale.

ARTICLE 20: DISPUTES – APPLICABLE LAW
These terms and conditions of sale are governed by Malaysia law and will be interpreted in accordance with its provisions. Malaysia courts have sole jurisdiction in the event of a dispute.