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Why should you create a Bell & ross account?

By creating an account, you will maintain a privileged relationship with Bell & Ross, and will have access to information in advance. You can also register your watches, in order to access their online warranty cards, their technical manuals and find compatible accessories.

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OUR RECOMMENDATIONS

Advice on keeping your timepiece in good working order

Water resistance:
After each immersion in seawater, it is advisable to rinse your watch and its bracelet carefully with fresh water. To ensure a perfect seal, be careful not to handle the pushers underwater and that the crown is completely screwed in or in the neutral position before immersion. As seals have a limited lifespan, we recommend that you do not keep your watch in the shower: hot water can accelerate the wear of the seals. We recommend that you have your watch checked for water resistance every two years at a Bell & Ross repair center or by a Bell & Ross approved watchmaker. If you live in an area with a particularly humid climate, we recommend more frequent checks every year.

Shocks:
Although equipped with efficient devices to absorb shocks, watch movements are no less delicate. Consequently, it is recommended to avoid wearing your watch when practicing activities requiring intense, rapid and jerky movements which could, through repeated jolts, modify the setting or even damage one or more components of the mechanism.

Magnetism:
Magnetism affects precision and disrupts the proper functioning of watch mechanisms, generally causing a large advance. It is common to magnetize your watch by accident and as a precaution, in order to avoid any disturbance linked to this phenomenon, we recommend that you avoid any prolonged exposure of your watch near objects emitting strong magnetic fields such as connected devices (mobile phone, tablet, etc.), household appliances (microwave, refrigerator, induction hob, etc.), as well as security gates, speakers, metal jewelry, etc.

Températures:
The proper functioning of the mechanism of your watch is guaranteed between -20 ° C and 60 ° C. Above these temperatures, your watch will become less precise. We also recommend that you avoid thermal shock which can damage the glass of your watch until it shatters. Also, prolonged exposure to the sun can alter the color rendering of your watch (discoloration of the dial, hands and bracelet).

AUTOMATIC WATCHES

Self-winding watches are wound by movement of the wrist. In order to keep the system operating optimally, we recommend that you manually wind your watch after prolonged immobilization or when it is stopped (refer to the technical manual).

QUARTZ WATCHES

The operation of a quartz watch is ensured by an integrated circuit, which transmits energy from the battery, through the quartz oscillator, which then performs the division of time. When your quartz watch is stopped, It is important to have the used battery replaced as soon as possible. This will prevent it from flowing and irreversibly damaging the movement. Battery replacement must be carried out by a Bell & Ross repair center or a Bell & Ross approved watchmaker in order to guarantee perfect water resistance.

Your Bell & Ross watch contains a highly precise and highly complex timepiece mechanism. In order to preserve its reliability and ensure its longevity, we recommend that you take special care and have its periodic maintenance carried out: a maintenance service every two years and a complete overhaul every four to five years.
In order to guarantee service that meets brand requirements, each intervention on your watch must be carried out by a Bell & Ross repair center or a Bell & Ross approved watchmaker.

MAINTENANCE:

Movement control and adjustment
Replacing the battery on quartz watches
Cleaning the case and the bracelet
Change of seals
Water-proof test
Function check
1 year warranty intervention

FULL SERVICE:

Complete disassembly of the movement
Replacement of worn components
Cleaning, lubrication and reassembly of the movement
Battery replacement on quartz watches
Movement control and adjustment
Refreshing the case and bracelet
Change of seals
Waterproof test
Function check
1 year warranty intervention

WATCH WARRANTIES :

Your Bell & Ross watch benefits from an international warranty (parts and labour) valid for 2 years from the purchase date recorded on your Warranty Card.
The Bell & Ross International Warranty does not cover adjustments, and in any case excludes:
- Normal wear of buckles and straps.
- Scratches to the PVD coating or silver oxidation.
- The consequences of your watch ageing through normal use.
- Any damage caused by inappropriate use (e.g. violent impacts, crushing, rough handling of the crowns, push-pieces and clasps) or an accident.
- Any handling, disassembly or repair operations carried out by a third party other than an Approved Retailer, Official Boutique or Bell & Ross Service Center shall render the warranty null and void.
To be valid, the warranty card must be activate by an authorized retailer and/or include the following elements: the watch model, full serial number, purchase date, official stamp of the Approved Bell & Ross retailer.
Bell & Ross highly recommends that the warranty card is always the attached to the watch whenever you send it for repair.
To benefit from the international warranty, you must return your watch to a Bell & Ross boutique or an authorised Bell & Ross retailer, on presentation of the international warranty card.

REPAIR WARRANTIES:

The repair warranty applies to any watch which has been repaired in a Bell & Ross Service Center or by a watchmaking workshop approved by Bell & Ross. This is a one-year warranty covering the work carried out, independent of the Warranty Card included when you purchased your watch.
In any case, this workshop warranty excludes any damage caused by inappropriate or improper use, or by handling, disassembly or repair operations carried out by a third party not approved by Bell & Ross.
This warranty also excludes straps and clasps, and the consequences of your watch ageing through normal use
To benefit from the workshop warranty, it is highly recommended that you present your Repair Warranty Card, duly completed, signed and dated, with the repaired watch.

AUTHENTICITY

Only watches purchased from an Authorized Retailer or in a Bell & Ross Boutique benefit from the International Warranty, and are certified as authentic.

Bell & Ross does not offer an authentication service as such.

Find a Bell & Ross Boutique or an authorized point of sale

Bell & Ross offers you the following payment options :
- Split payments (Pay using multiple credit cards on the same transaction)
- Payment by bank transfer
- Payment in 3 monthly installments (Free of charge up to 6000 €)

FAQ

Warranties and Maintenance

We would like to take this opportunity to provide you with further information on the care and precision of automatic models. Despite the utmost care taken by our master watchmakers when manufacturing and assembling your watch, its precision is subjected to the effects of earth's gravity, magnetic fields, impacts and vibrations, and the ageing of the oils it contains. Precision is measured through the regularity of the rate in various positions. The type of activities you undertake may cause slight irregularities to occur. The water resistance may be adversely affected by the natural ageing of the gaskets, but also by regular use of the winding crown, by impacts and by other factors such as perspiration, the use of cosmetics or variations in temperature. Your watch is a high-precision instrument which requires regular care and servicing. To ensure your watch provides the longest possible service life, we recommend having it serviced every four to six years.

The price lists for our operations are available directly on our website. For any specific request, we would ask you to contact us directly. We will do our utmost to ensure we provide a quick response to your request.

Unfortunately, the warranty for your watch will not be extended after a service or a repair. However, any such operation is the subject of a separate warranty. This is a one-year warranty covering the work carried out, independent of the Warranty Card included when you purchased your watch.

The workshop is open from Monday to Thursday between 9 am and 6 pm, and on Fridays between 9 am and 5 pm. To ensure you can make the most of your visit, we recommend that you contact us by phone to arrange an appointment.

Only watches purchased within the official Bell & Ross network (Bell & Ross boutique or e-boutique, or approved Bell & Ross retailers) are certified as authentic. Bell & Ross cannot be held responsible for watches purchased from a non-approved retailer. We recommend that you have the correct information before making your purchase. If you doubt the authenticity of your watch, we recommend waiting until it requires servicing to bring it in to the approved Bell & Ross network. A full and detailed inspection of all the components of the watch will be performed during this service, and the serial number will be checked. If your watch proves to be authentic, an invoice will be created for the repair which will include the serial number and attest to its authenticity. If your watch proves not to be authentic, it will not be returned to you under any circumstances, but will be confiscated as a counterfeit item.

Bell & Ross watches benefit from an international warranty which is valid for two years (parts and labour). This warranty does not cover straps, wearing of surface treatments, consequences of the watch ageing through normal use, or any damage caused by inappropriate use. The Bell & Ross warranty is only valid upon presentation of the warranty card, duly completed and stamped by the Bell & Ross boutique or an approved Bell & Ross retailer. The warranty shall be rendered null and void in the event of any handling or repair operations carried out by third parties other than approved Bell & Ross retailers, watchmakers, or service centres. To benefit from the international warranty, you must take your watch and its accompanying warranty card to a Bell & Ross boutique or a point of sale approved by Bell & Ross.

All Bell & Ross watches are Swiss Made. Assembly and adjustments are performed by our master watchmakers in our production unit in La Chaux-de-Fonds in Switzerland.

Bell & Ross watches are available in Bell & Ross boutiques and from approved Bell & Ross retailers. A list is available on our website www.bellross.com/store_locator. They are also available from the Bell & Ross e-boutique, which is accessible in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Slovenia, Spain, Sweden, United Kingdom and the United States. We recommend that you always purchase your Bell & Ross watch from the official Bell & Ross Network, whether you buy online or in store.

To allow us to include your watch in the register of stolen watches, please send us your request by e-mail. This request must include the following information: a copy of the official report from the authorities mentioning both the serial number of the watch and the model name. Please be aware that, without this information, we will be unable to register your request.

Unfortunately, Bell & Ross is unable to offer an authentication service. The only way for us to ensure that a watch is authentic is to examine it in the workshop during a service. However, should the watch in question prove to be a counterfeit, we will be obliged to confiscate it for legal reasons. We can only recommend that you proceed with your purchase with the greatest caution, and ensure that the seller provides you with the following elements: the warranty card, duly completed and stamped by an official Bell & Ross retailer, or the purchase receipt, if available, and the box and user manual.

Features of Your Watch

It is feasible that there could be an issue with noise coming from the oscillating weight, but it is a phenomenon which is difficult to quantify. The noise comes from the oscillating weight and its bearing. If this noise seems abnormal to you, then we suggest that you have the watch inspected. Please note that without being in possession of the watch, it is impossible for us to provide a diagnostic. To receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

Sapphire crystal is a highly resilient material that few other elements can scratch. It is therefore much more hard-wearing than any other type of crystal. Nevertheless, this material is not impossible to scratch or even to break. Scratches, caused by repeated rubbing on items of clothing or against a harder material (such as diamond), can occur.

Bell & Ross only uses alligator leather from Louisiana harvested from certified farms, guaranteeing full traceability and compliant with CITES (Convention on International Trade in Endangered Species).

Sapphire crystal is a highly resilient material that few other elements can scratch. It is therefore much more hard-wearing than any other type of crystal. Nevertheless, this material is not impossible to scratch or even to break. Scratches, caused by repeated rubbing on items of clothing or against a harder material (such as diamond), can occur.

We would like to take this opportunity to provide some information relating to magnetisation of the movement. During modern everyday life, we are increasingly exposed to electromagnetic fields which adversely affect the operation of watch mechanisms (loss of amplitude and significant gaining of time). Unlike new technologies which have been developed very quickly, watch movements have not benefited from the kind of advances which would mitigate this phenomenon. To minimise this disruption, we recommend that, whenever possible, you avoid bringing your watch into close or direct contact with electromagnetic sources such as mobile phones, Wi-Fi, security gates, speakers, etc. We regret that we are unable to offer you a definitive solution to this phenomenon, which is not a manufacturing defect in itself.

Thank you for your message and for your interest in our brand. Magnetism affects the precision of watch mechanisms and prevents them from working correctly (loss of amplitude and significant gaining of time). All Bell & Ross timepieces comply rigorously with the standard governing resistance to magnetic fields (ISO 764 - NIHS 90-10) provided by the Federation of the Swiss Watch Industry FH. However, it is quite common for a watch to become magnetised accidentally. As a precaution, we recommend that you avoid bringing your watch into prolonged close contact with items emitting powerful magnetic fields such as connected devices (mobile phones, tablets, etc.), household appliances (microwave ovens, refrigerators, induction hobs, etc.), security gates, loudspeakers, metal jewellery, etc. The origin of this magnetisation effect is no doubt located in your everyday environment. The only definitive solution is to find its source and limit exposure to it.

The water resistance of Bell & Ross watches varies from 30 to 10,000 m. It differs according to the model but will always be indicated on the back of the watch or, for diving watches, directly on the dial. The indication is given in metres, and corresponds to the limit of the pressure exerted on the watch when immersed to this depth.

Precision tolerances vary depending on the manufacturer. For Bell & Ross watches, these are generally 5 ±5 seconds per day for mechanical watches and 0.1 ±.0.4 seconds per day for quartz watches, in line with Swiss watchmaking standards.

Hand-wound mechanical watches should be wound once a day, or at least once every 40 hours. Automatic watches should be wound if they are not worn for more than one day. Watches with a power reserve indicator should be wound when the indicator is in the low zone. We would ask you to refer to the technical instructions to find out the number of turns of the crown required to wind your watch to the optimum capacity.

There are two types of calendar mechanism: the first – with an instantaneous jump – changes the date a few minutes before or after midnight. The second is slower, and sometimes starts to change a few hours before midnight. To avoid causing damage to the calendar mechanism, we recommend that you do not change the date between 9 pm and 3 am.

Most movements are equipped with a fast date correction system (crown pulled out to the first notch). However, to avoid causing any damage to the calendar mechanism, do not change the date between 9 pm and 3 am.

The water resistance of Bell & Ross watches varies from 30 to 10,000 m. It differs according to the model but will always be indicated on the back of the watch or, for diving watches, directly on the dial. The indication is given in metres, and corresponds to the limit of the pressure exerted on the watch when immersed to this depth.

The power reserve indicator only concerns mechanical watches (hand-wound or self-winding). On Bell & Ross watches, it is approximately 48 hours. Some grand complication watches have a power reserve of 100 to 120 hours.

Thank you for your message and for your interest in our brand. A hand-wound mechanical watch is a watch whose mainspring is wound using the crown.

Thank you for your message and for your interest in our brand. Bell & Ross only uses Swiss Made movements, developed and/or selected from the best manufactures: ETA, Sellita, MHC, Dubois-Depraz, Vincent Calabrese, Technotime, etc.

Due to the specific features of Hydromax and Hydrochallenger models, these watches have their own specific handling procedure. They must be sent directly to our master watchmakers in Switzerland so that they can be filled, which may take 2 to 3 months to complete. To have your watch repaired and receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

The case of the Hydro/Hydromax watch is filled with a liquid silicone known as Hydroil®. The design is based around the ability to compensate for the dilation or compression of the liquid according to differences in temperature and pressure. However, a bubble of air (up to about 5 mm in diameter) may appear underneath the crystal after a variation in temperature or pressure. This reversible phenomenon does not affect the operation of the watch. During the filling process, the watch is immersed completely in a bath of silicone within a vacuum. Liquid may therefore migrate inside the bezel or the crown. It will disappear after these are handled a few times. The silicone used does not present any health hazards if it comes into contact with the skin. Currently used as an ingredient in cosmetics, it is non-allergenic.

To clean your Bell & Ross watch, you can rinse it under fresh water and wipe it dry with a soft cloth.

Bell & Ross watches can be worn during sports. We suggest that you try to avoid both physical impacts and thermal shocks when practising extreme sports.

To ensure your watch offers a long service life, we recommend it is serviced regularly and that you do not hesitate to have it checked, particularly to ensure its water resistance. We recommend that you also monitor its precision, which may vary slightly throughout the year. If your watch suddenly gains or loses time, we would recommend that you have it serviced by an approved watchmaker. A watch displaying this kind of anomaly has probably been magnetised.

According to the diagnostic performed by our master watchmakers, the middle on your watch has suffered an impact which caused the break observed. Ceramic is resistant to scratches, however the material's hardness may cause it to break in the event of an impact. In light of these elements, we regret to confirm that we will not be able to perform the repair under the warranty.

We recommend taking a few precautions to ensure your watch offers a long service life. It is recommended that you do not wear your Bell & Ross watch in the shower. Warm water can actually accelerate the ageing of the gaskets. Also, always rinse your watch in fresh water after you have been swimming (in the sea or a pool). Ensure that the crown and/or the pushers are always screwed back down completely, to guarantee optimum water resistance. It is therefore strongly recommended that you do not use the crown and pushers under water.

We would like to take this opportunity to provide more information about the photoluminescent coating. We use Grade X1 Super-LumiNova®, which is the highest quality available. In this specific case, the coating used is black, and therefore reacts less rapidly to light than the same coating in white, for example. As their name indicates, Commando & Phantom models have been designed to be invisible during the day and emit a certain luminosity at night. We are sorry for any inconvenience caused, but this issue is not a manufacturing defect. We hope that this answers your question.

During the diagnostic, our watchmaker observed an adjustment issue caused by the attached hairspring. We would like to draw your attention to the fact that a watch mechanism which runs every hour of every day, like that fitted to your watch, is unfortunately subject to the shocks and vibrations that it experiences on a daily basis. Our watchmakers have readjusted the movement and checked that it is running correctly.

Unfortunately, we cannot perform any work on the set of hands as this is a specific feature of this movement. The watchmakers have actually deliberately left play in the hands to ensure the assembly is more shock-resistant. This means that an impact may slightly offset the minute hand, but the watch will continue to run and offer the same precision. We are sorry for any inconvenience this has caused, but it is not manufacturing defect or a fault with the movement.

Bracelets

To prevent any aesthetic damage to your watch and to keep it in the best possible working order, our master watchmakers recommend that you pay attention to the following points: Do not expose your watch to powerful magnetic fields (loudspeakers, induction hobs, electronic equipment, etc.). Do not subject it to extreme variations in temperature. Do not expose it to very high temperatures. If your watch is equipped with a screw-down crown, ensure this is always screwed back down. After immersion in seawater, rinse the watch gently in fresh water at room temperature. Avoid immersing a leather strap in water. Have your watch serviced approximately every four years.

To have your watch repaired and receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

The lead times for repair vary according to the model of watch and the type of work to be performed. For this reason, it is difficult to provide an exact lead time without being in possession of the watch. As a first step, we recommend that you take your watch to our workshops or an approved repairer. Please let us know which city you live in so that we can direct you to one of our retailers or a repair centre.

Our watches are sold with their original strap (with an additional strap for some models) which characterise the model. We cannot, therefore, change the original strap of a watch. You can nevertheless order an additional strap via our online store.

We can adjust a steel watch strap if you provide us with your precise wrist size and they way you prefer to wear it. We will do our best, but we cannot guarantee that the adjustment will be perfect. A subsequent adjustment may be necessary. Please note that you will receive the links removed together with your watch. The delivery time may be extended due to this adjustment

You can measure the size of your wrist using our measuring tool here. Make sure that you print the tool without altering the dimensions, otherwise the results may be incorrect. Please note that the size of the strap may change slightly from one model to another depending on the type of strap and the diameter of the case.

The lifespan of straps made from leather, fabric or satin varies widely depending on the individual and their usage. Their lifespan can range from several months to over two years. Some leathers are more delicate than others. The climate and ambient humidity are key factors when it comes to wear, as is the acidity of the skin and the use of large amounts of cosmetic creams.

Yes, it is entirely possible to choose between the two, but this choice will be based on the strap and its dimensions.

Like all watches purchased form the official Bell & Ross network, watches purchased via the Bell & Ross online store benefit from the Bell & Ross 2-year international warranty (parts and labour).

Bell & Ross provides a wrist measuring tool which can be printed from the website, available for each of our watches. Simply choose the watch you are interested in and then find the corresponding product sheet. Alternatively, we also offer a table which converts a wrist measurement taken in centimetres with a measuring tape into a size.

In principle, all the materials selected and used are tested to ensure they do not adversely affect the health or comfort of our customers under the normal, foreseeable conditions of use.

The Bell & Ross warranty does not apply to either the buckle or the strap, due to the very individual use made of these elements. However, Bell & Ross does provide instructions for use which will allow you to maximise the lifespan of these elements. Please see the document attached to this reply.

Straps made from metal and rubber can have a lifespan of several years, if you follow the recommendations for use.

We would like to inform you that you can easily order our straps from our website by clicking the following link: https://www.bellross.com/

E-Boutique

Registering your watch on the website allows us to collect all the information and warranties linked to your watches. You will receive an online warranty certificate in case you lose your actual card. You can track the after-sales service of your watch via your account directly. We can satisfy your requests more effectively and will be able to propose products associated with your watch

Log in to your Bellross.com account Once logged in, click on "Register a new watch" Complete the fields required, add a copy of you invoice or warranty card then save We will then validate the registration of your watch as soon as we have checked the information requested.

Our new products may be available for "pre-order". This is indicated under the name of the article in the product sheet. This means that you can place your order to reserve the article. As soon as the article becomes available, you will be notified and we will ship it to your address. The delivery time is indicated in the product sheet. Payment of the article is required to confirm reservation.

Gift wrapping is free of charge for all orders placed via the Bellross.com website. When opting for gift wrapping, you can also include a personalised message with your order.

It is possible to return or exchange one or more articles purchased via the Bell & Ross online store Europe insofar as the entire order is returned, the articles are in perfect condition and they have not been worn. Please consult our returns policy here. You must return your order to us within 14 days of receipt. Please access the "Returns" section in your customer account. If you placed an order as a guest, click here. You will need your order reference and email address. Find the order you wish to return, then click on "Return or exchange an order". Select the article(s) to be returned and the reason(s) for doing so. You will receive your return authorisation and the return slip to be printed and enclosed with your parcel. Return shipping fees are at your expense, except in the event of an error on our part. In this case, you will be refunded for these fees upon presentation of proof. In the absence of proof, these fees will refunded up to a limit of EUR 9 or GBP 9 for Europe. Please your entire order by post to the following address: Bell & Ross – e-boutique 8 rue Copernic 75116 Paris France In the event of an exchange, please indicate the article reference for which you wish to exchange the original article. In the event of a difference in price between the two articles, you will be refunded or debited the difference accordingly. We will make every effort to ship your new article as quickly as possible.

The refund period is 10 days from the date on which you order is received.

We do not yet have a tax-free system for sales made online.

By placing an order in the Bell & Ross online store, you can select a different delivery address from your invoicing addresses on condition that it is located in the same country as the country from which you are placing the order. If you wish to have the order delivered to its intended recipient, for example in the event of a gift, simply enter the person's name and address when selecting the delivery address.

Our products are sold with VAT included. We cover the taxes and customs duties.

If your order is delivered when you or the addressee are absent, our delivery partner will notify you by means of a calling card left in your letter box. As soon as you pick this up, follow the instructions indicated on the card to organise a subsequent delivery date. If we do not receive any instructions from you, a second delivery attempt will be made the next working day. If the order has still not been delivered after three attempts, you will be contacted by a Bell & Ross adviser to obtain your delivery instructions (delivery to another address, reschedule a delivery time). We remind you that deliveries can only be made person to person.

Our products are sold with VAT included. We cover the taxes and customs duties.

Using the transporter's tracking number, your can adjust your delivery if necessary.

To ensure that your orders are delivered quickly, we work with DHL for delivery of your orders. Orders are delivered person to person at the address indicated when the order is placed and a signature is required. We do not deliver to PO boxes.

For Europe, the delivery charges are EUR 9, GBP 9 and CHF 10 for orders of less than EUR 1,000, GBP 1,000, CHF 1,000. For orders costing more than this, free delivery is provided.

The delivery times are 72 hours, subject to the immediate availability of the product ordered.

We accept payment by bank card and bank transfer. For payment by bank card, you may be asked to provide an authentication code in order to ensure the security of the transactions. We also propose payment in ¾ instalments without any additional fees, subject to conditions.

We are committed to ensuring the payment security of your bank transactions. Bell & Ross has adopted the 100% secure Cyber Plus Paiement solution by Crédit du Nord, which protects all the information you send us. The confidentiality and security of each transaction is guaranteed. We use SSL (Secure Socket Layer) technology, which encrypts personal data, and we have introduced 3D Secure V2, which makes it possible to verify your identity when making online purchases.

You can cancel or change your order directly in your customer account insofar as it has not been prepared and still has the status of "validated". Otherwise, please contact us as quickly as possible. We will make every effort to satisfy your request. Orders which have already been prepared cannot be cancelled or changed. You can return your order in accordance with the terms and conditions of the online returns policy.

You can consult the status of your order by logging in to your Bellross.com account. In your account, you can access the status of your order by clicking on your "Orders" tab. To track your order in "guest" mode, you can click here. You will be informed of the progress of your order by email. After confirmation of your order, the transporter will send you an estimated delivery date. You will then receive a tracking number enabling you to track your parcel on the transporter's website.

The Bell & Ross online store is accessible in the following countries: Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Metropolitan France, Monaco, Netherlands, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom. Rest of world: Australia, India, Malaysia, New Zealand, Singapore, United States. It is possible have articles delivered to a different address from the invoicing address, on condition that both addresses are in the same country.

You are not obliged to create an account to place an order. You can opt to place an order in "guest" mode. You will be given this choice when validating your basket.

To place an order via the online store, simply visit the www.bellross.com website and browse the catalogue in the "Our watches" menu. When you find an article that you want to order, simply select your size (using the size guide for each article), then click on "Add to basket". You can then continue shopping and add other articles to your basket or go directly to the payment stage. Before paying, you can view your basket, add or delete articles or change the quantities. After this stage, you can confirm your basket. Before paying, you must identify yourself. If you are already a customer, you must enter your credentials (email address and password). If it is your first order, we invite you to create an account by entering your personal information. You can also place an order in "guest" mode, without registering an account. Payment is quick and easy. You can choose from several payment options – payment by bank card (via a secure server where an authentication code may be requested), payment by bank transfer or payment in several instalments without any additional fees, under certain conditions. After this stage, you will receive an order confirmation email.

The invoice for your purchase is available via your customer account directly, in the "My orders" tab

Others

Log in to your Bellross.com account Once logged in, go to "My information" Go to "My addresses" and enter your new address.

Log in to your Bellross.com account Once logged in, go to "My information" Go to "Edit my information" and change your address.

Log in to your Bellross.com account Once logged in, go to "My information" You can change your email address and password as well as your surname, first name, date of birth and telephone number.

To create your Bell & Ross account, please access the "My account" section and click on "Create an account". You must then complete the different mandatory fields in order to register your account. Click on "Save" to validate the creation of your account.

Articles cannot be returned to Bell & Ross stores or points of sale. Any return or exchange must take place via the Bell & Ross online store.

You can place an order by telephone in Europe if the total amount of the articles you want to purchase is smaller than or equal to 400 euros. To do this, please call our Customer Service on +33 (0)1 73 73 93 00. An adviser will take your order and collect the necessary information (articles desired and sizes, delivery and invoicing addresses, bank details, email address and telephone number). Once payment is validated, your order is prepared and sent to you as quickly as possible via our secure transporter, DHL.

All payment and data information submitted via our e-store is secured by SSL encryption. For more details concerning data use, please refer to our confidentiality policy.

Click on "Login", then "Forgotten password" Your email address will be requested and you will receive an email with a reset link.

Log in to your Bellross.com account Once logged in, go to "My information" Go to "Edit my password"

To unsubscribe from the website, we invite you to contact our customer service directly by clicking here.

At the end of each newsletter, you will find a link enabling your to unsubscribe. You can also unsubscribe directly via your customer account. Log in to your Bellross.com account Once logged in, go to "My information" Go to "Newsletter" and click on subscribe or unsubscribe.

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