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通過創建帳戶,您將與 Bell & Ross 保持特權關係,並可以提前獲取信息。 您還可以註冊您的手錶,以訪問他們的在線保修卡、技術手冊並找到兼容的配件。

創建一個帳戶

我们的建议

保持腕表正常运行的建议

防水性能:
防水性能信息基于在制表车间进行的压力测量,并非以实际深度测量。 由于垫圈的使用寿命有限,我们建议您在淋浴时不要佩戴腕表。按件或表冠遭到强大的水流冲击时可能会进水。 我们建议您每两年检查一次腕表的防水性能。如果您所居住的地区气候非常潮湿,建议您更要经常检查腕表的防水性能 (每年一次)。

碰撞:
为保持腕表正常运行,应避免任何剧烈碰撞或振动。 切勿使陶瓷腕表掉落。实际上,尽管陶瓷是一种具有高度抗刮性的材质,但剧烈碰撞 (例如掉落时遭受的撞击) 可能会使表壳碎裂。

磁场:
由于使用的设备越来越多,我们周围的磁场和电磁场也越来越强,这种磁场会影响腕表的性能。 为避免受到磁性干扰,建议您将腕表远离发射磁场的所有设备 (例如手机、计算机、冰箱、音箱、磁性门、电视机)。 我们强烈建议您在通过机场安检口前摘下腕表。

温度:
腕表机械装置在-20°C至+60°C之间能够正常运行。如果超出此温度范围,腕表精准度将会降低。我们还建议避免腕表受到热冲击,否则可能损坏腕表或其某些零部件,或造成表镜碎裂。 在阳光下长时间暴晒可能会导致腕表颜色发生变化 (表盘、指针和表带褪色),还可能会损害垫圈。

自动上弦腕表

自动上链手表是通过手腕的运动来上链的。为了保持系统的最佳运行状态,我们建议你在手表长时间不动或者停止运行后手动上弦(参考技术手册)。

石英腕表

石英表是由一个集成电路操作的,它把电池的能量传输给石英振荡器,然后由石英振荡器来划分时间。当你的石英表停摆时,必须尽快更换旧电池。这将防止其泄漏并对机芯造成不可逆转的损害。电池更换必须由Bell & Ross维修中心或Bell & Ross授权的制表师进行,以确保完美的防水性。

您的Bell & Ross手表包含一个高度复杂、高精度的手表机制。为了保持其可靠性并确保其使用寿命,我们建议您对其进行特别护理,并定期进行维修:每两年进行一次维修服务,每四至五年进行一次全面检修。
为了确保您的腕表按照品牌的要求进行维修,所有关于您的腕表的工作必须由Bell & Ross维修中心或Bell & Ross授权的制表师进行。

保养:

检查和调节机芯
更换石英表的电池
清洁表壳和表带
更换垫圈
检查防水性能
功能检查
干预保证 1 年

全套维护保养:

拆卸整个机芯
清洁和更换磨损部件
机芯的清洁、润滑和重新组装
更换石英表的电池
检查和调节机芯
修复表壳和表带
更换垫圈
检查防水性能
功能检查
干预保证 1 年

质保:

您的Bell & Ross腕表自购买之日起享有两年的全球质保服务 (零件和人工)。购买日期以保修卡上的记录为准。
Bell & Ross全球质保服务不包含调节,并且在任何情况下均不包含:
- 表扣和表带的正常磨损。
- PVD镀层上的刮痕或银氧化。
- 腕表因正常使用而出现的老化。
- 任何因不当使用或事故而造成的损坏 (例如严重碰撞、撞击、粗暴操作表冠、按件和表扣)。
- 如果腕表经任何除授权零售商、官方专卖店或Bell & Ross服务中心以外的第三方处理、拆卸或维修,则本质保服务将失效。
保修卡必须包含以下信息方可生效:腕表款型、完整的序列号、购买日期、Bell & Ross授权零售商的官方印章。
Bell & Ross强烈建议您在将腕表送去维修时始终携带保修卡。
您若 要获得全球联保,必须将您的腕表退回Bell & Ross柏莱士专卖店或者授权的零售商,同时附上全球联保的质保卡。

保修:

保修服务适用于任何在Bell & Ross服务中心或由Bell & Ross授权维修中心修理的腕表。该保修服务包含所完成的维修保养工作,有效期为一年,并且与您购买腕表时得到的保修卡相互独立。
在任何情况下,这一保修范围均不包括因不当或错误使用、或因非Bell & Ross授权的第三方处理、拆卸或修理而引起的损坏
该保修服务也同样不包括表带、表扣以及腕表因正常使用而出现的老化。
为了享受保修服务,我们强烈建议您在出示经过维修的腕表时,同时提供正确填写、签字并注明日期的维修保修卡。

正品证书

只有从授权零售商或Bell & Ross专卖店购买的腕表才具有全球质保和正品证书。

贝尔与罗斯并未提供专门的认证服务。

查找授权零售商或Bell & Ross专卖店

Bell&Ross提供以下支付便利:
- 多卡支付,使您可以使用多張信用卡付款
- 銀行轉帳付款
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FAQ

保修與保養

We would like to take this opportunity to provide you with further information on the care and precision of automatic models. Despite the utmost care taken by our master watchmakers when manufacturing and assembling your watch, its precision is subjected to the effects of earth's gravity, magnetic fields, impacts and vibrations, and the ageing of the oils it contains. Precision is measured through the regularity of the rate in various positions. The type of activities you undertake may cause slight irregularities to occur. The water resistance may be adversely affected by the natural ageing of the gaskets, but also by regular use of the winding crown, by impacts and by other factors such as perspiration, the use of cosmetics or variations in temperature. Your watch is a high-precision instrument which requires regular care and servicing. To ensure your watch provides the longest possible service life, we recommend having it serviced every four to six years.

The price lists for our operations are available directly on our website. For any specific request, we would ask you to contact us directly. We will do our utmost to ensure we provide a quick response to your request.

Unfortunately, the warranty for your watch will not be extended after a service or a repair. However, any such operation is the subject of a separate warranty. This is a one-year warranty covering the work carried out, independent of the Warranty Card included when you purchased your watch.

The workshop is open from Monday to Thursday between 9 am and 6 pm, and on Fridays between 9 am and 5 pm. To ensure you can make the most of your visit, we recommend that you contact us by phone to arrange an appointment.

Only watches purchased within the official Bell & Ross network (Bell & Ross boutique or e-boutique, or approved Bell & Ross retailers) are certified as authentic. Bell & Ross cannot be held responsible for watches purchased from a non-approved retailer. We recommend that you have the correct information before making your purchase. If you doubt the authenticity of your watch, we recommend waiting until it requires servicing to bring it in to the approved Bell & Ross network. A full and detailed inspection of all the components of the watch will be performed during this service, and the serial number will be checked. If your watch proves to be authentic, an invoice will be created for the repair which will include the serial number and attest to its authenticity. If your watch proves not to be authentic, it will not be returned to you under any circumstances, but will be confiscated as a counterfeit item.

Bell & Ross watches benefit from an international warranty which is valid for two years (parts and labour). This warranty does not cover straps, wearing of surface treatments, consequences of the watch ageing through normal use, or any damage caused by inappropriate use. The Bell & Ross warranty is only valid upon presentation of the warranty card, duly completed and stamped by the Bell & Ross boutique or an approved Bell & Ross retailer. The warranty shall be rendered null and void in the event of any handling or repair operations carried out by third parties other than approved Bell & Ross retailers, watchmakers, or service centres. To benefit from the international warranty, you must take your watch and its accompanying warranty card to a Bell & Ross boutique or a point of sale approved by Bell & Ross.

All Bell & Ross watches are Swiss Made. Assembly and adjustments are performed by our master watchmakers in our production unit in La Chaux-de-Fonds in Switzerland.

Bell & Ross watches are available in Bell & Ross boutiques and from approved Bell & Ross retailers. A list is available on our website www.bellross.com/store_locator. They are also available from the Bell & Ross e-boutique, which is accessible in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Slovenia, Spain, Sweden, United Kingdom and the United States. We recommend that you always purchase your Bell & Ross watch from the official Bell & Ross Network, whether you buy online or in store.

To allow us to include your watch in the register of stolen watches, please send us your request by e-mail. This request must include the following information: a copy of the official report from the authorities mentioning both the serial number of the watch and the model name. Please be aware that, without this information, we will be unable to register your request.

Unfortunately, Bell & Ross is unable to offer an authentication service. The only way for us to ensure that a watch is authentic is to examine it in the workshop during a service. However, should the watch in question prove to be a counterfeit, we will be obliged to confiscate it for legal reasons. We can only recommend that you proceed with your purchase with the greatest caution, and ensure that the seller provides you with the following elements: the warranty card, duly completed and stamped by an official Bell & Ross retailer, or the purchase receipt, if available, and the box and user manual.

您的手錶特色

It is feasible that there could be an issue with noise coming from the oscillating weight, but it is a phenomenon which is difficult to quantify. The noise comes from the oscillating weight and its bearing. If this noise seems abnormal to you, then we suggest that you have the watch inspected. Please note that without being in possession of the watch, it is impossible for us to provide a diagnostic. To receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

Sapphire crystal is a highly resilient material that few other elements can scratch. It is therefore much more hard-wearing than any other type of crystal. Nevertheless, this material is not impossible to scratch or even to break. Scratches, caused by repeated rubbing on items of clothing or against a harder material (such as diamond), can occur.

Bell & Ross only uses alligator leather from Louisiana harvested from certified farms, guaranteeing full traceability and compliant with CITES (Convention on International Trade in Endangered Species).

Sapphire crystal is a highly resilient material that few other elements can scratch. It is therefore much more hard-wearing than any other type of crystal. Nevertheless, this material is not impossible to scratch or even to break. Scratches, caused by repeated rubbing on items of clothing or against a harder material (such as diamond), can occur.

We would like to take this opportunity to provide some information relating to magnetisation of the movement. During modern everyday life, we are increasingly exposed to electromagnetic fields which adversely affect the operation of watch mechanisms (loss of amplitude and significant gaining of time). Unlike new technologies which have been developed very quickly, watch movements have not benefited from the kind of advances which would mitigate this phenomenon. To minimise this disruption, we recommend that, whenever possible, you avoid bringing your watch into close or direct contact with electromagnetic sources such as mobile phones, Wi-Fi, security gates, speakers, etc. We regret that we are unable to offer you a definitive solution to this phenomenon, which is not a manufacturing defect in itself.

Thank you for your message and for your interest in our brand. Magnetism affects the precision of watch mechanisms and prevents them from working correctly (loss of amplitude and significant gaining of time). All Bell & Ross timepieces comply rigorously with the standard governing resistance to magnetic fields (ISO 764 - NIHS 90-10) provided by the Federation of the Swiss Watch Industry FH. However, it is quite common for a watch to become magnetised accidentally. As a precaution, we recommend that you avoid bringing your watch into prolonged close contact with items emitting powerful magnetic fields such as connected devices (mobile phones, tablets, etc.), household appliances (microwave ovens, refrigerators, induction hobs, etc.), security gates, loudspeakers, metal jewellery, etc. The origin of this magnetisation effect is no doubt located in your everyday environment. The only definitive solution is to find its source and limit exposure to it.

The water resistance of Bell & Ross watches varies from 30 to 10,000 m. It differs according to the model but will always be indicated on the back of the watch or, for diving watches, directly on the dial. The indication is given in metres, and corresponds to the limit of the pressure exerted on the watch when immersed to this depth.

Precision tolerances vary depending on the manufacturer. For Bell & Ross watches, these are generally 5 ±5 seconds per day for mechanical watches and 0.1 ±.0.4 seconds per day for quartz watches, in line with Swiss watchmaking standards.

Hand-wound mechanical watches should be wound once a day, or at least once every 40 hours. Automatic watches should be wound if they are not worn for more than one day. Watches with a power reserve indicator should be wound when the indicator is in the low zone. We would ask you to refer to the technical instructions to find out the number of turns of the crown required to wind your watch to the optimum capacity.

There are two types of calendar mechanism: the first – with an instantaneous jump – changes the date a few minutes before or after midnight. The second is slower, and sometimes starts to change a few hours before midnight. To avoid causing damage to the calendar mechanism, we recommend that you do not change the date between 9 pm and 3 am.

Most movements are equipped with a fast date correction system (crown pulled out to the first notch). However, to avoid causing any damage to the calendar mechanism, do not change the date between 9 pm and 3 am.

The water resistance of Bell & Ross watches varies from 30 to 10,000 m. It differs according to the model but will always be indicated on the back of the watch or, for diving watches, directly on the dial. The indication is given in metres, and corresponds to the limit of the pressure exerted on the watch when immersed to this depth.

The power reserve indicator only concerns mechanical watches (hand-wound or self-winding). On Bell & Ross watches, it is approximately 48 hours. Some grand complication watches have a power reserve of 100 to 120 hours.

Thank you for your message and for your interest in our brand. A hand-wound mechanical watch is a watch whose mainspring is wound using the crown.

Thank you for your message and for your interest in our brand. Bell & Ross only uses Swiss Made movements, developed and/or selected from the best manufactures: ETA, Sellita, MHC, Dubois-Depraz, Vincent Calabrese, Technotime, etc.

Due to the specific features of Hydromax and Hydrochallenger models, these watches have their own specific handling procedure. They must be sent directly to our master watchmakers in Switzerland so that they can be filled, which may take 2 to 3 months to complete. To have your watch repaired and receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

The case of the Hydro/Hydromax watch is filled with a liquid silicone known as Hydroil®. The design is based around the ability to compensate for the dilation or compression of the liquid according to differences in temperature and pressure. However, a bubble of air (up to about 5 mm in diameter) may appear underneath the crystal after a variation in temperature or pressure. This reversible phenomenon does not affect the operation of the watch. During the filling process, the watch is immersed completely in a bath of silicone within a vacuum. Liquid may therefore migrate inside the bezel or the crown. It will disappear after these are handled a few times. The silicone used does not present any health hazards if it comes into contact with the skin. Currently used as an ingredient in cosmetics, it is non-allergenic.

To clean your Bell & Ross watch, you can rinse it under fresh water and wipe it dry with a soft cloth.

Bell & Ross watches can be worn during sports. We suggest that you try to avoid both physical impacts and thermal shocks when practising extreme sports.

To ensure your watch offers a long service life, we recommend it is serviced regularly and that you do not hesitate to have it checked, particularly to ensure its water resistance. We recommend that you also monitor its precision, which may vary slightly throughout the year. If your watch suddenly gains or loses time, we would recommend that you have it serviced by an approved watchmaker. A watch displaying this kind of anomaly has probably been magnetised.

According to the diagnostic performed by our master watchmakers, the middle on your watch has suffered an impact which caused the break observed. Ceramic is resistant to scratches, however the material's hardness may cause it to break in the event of an impact. In light of these elements, we regret to confirm that we will not be able to perform the repair under the warranty.

We recommend taking a few precautions to ensure your watch offers a long service life. It is recommended that you do not wear your Bell & Ross watch in the shower. Warm water can actually accelerate the ageing of the gaskets. Also, always rinse your watch in fresh water after you have been swimming (in the sea or a pool). Ensure that the crown and/or the pushers are always screwed back down completely, to guarantee optimum water resistance. It is therefore strongly recommended that you do not use the crown and pushers under water.

We would like to take this opportunity to provide more information about the photoluminescent coating. We use Grade X1 Super-LumiNova®, which is the highest quality available. In this specific case, the coating used is black, and therefore reacts less rapidly to light than the same coating in white, for example. As their name indicates, Commando & Phantom models have been designed to be invisible during the day and emit a certain luminosity at night. We are sorry for any inconvenience caused, but this issue is not a manufacturing defect. We hope that this answers your question.

During the diagnostic, our watchmaker observed an adjustment issue caused by the attached hairspring. We would like to draw your attention to the fact that a watch mechanism which runs every hour of every day, like that fitted to your watch, is unfortunately subject to the shocks and vibrations that it experiences on a daily basis. Our watchmakers have readjusted the movement and checked that it is running correctly.

Unfortunately, we cannot perform any work on the set of hands as this is a specific feature of this movement. The watchmakers have actually deliberately left play in the hands to ensure the assembly is more shock-resistant. This means that an impact may slightly offset the minute hand, but the watch will continue to run and offer the same precision. We are sorry for any inconvenience this has caused, but it is not manufacturing defect or a fault with the movement.

手錬

To prevent any aesthetic damage to your watch and to keep it in the best possible working order, our master watchmakers recommend that you pay attention to the following points: Do not expose your watch to powerful magnetic fields (loudspeakers, induction hobs, electronic equipment, etc.). Do not subject it to extreme variations in temperature. Do not expose it to very high temperatures. If your watch is equipped with a screw-down crown, ensure this is always screwed back down. After immersion in seawater, rinse the watch gently in fresh water at room temperature. Avoid immersing a leather strap in water. Have your watch serviced approximately every four years.

To have your watch repaired and receive the best possible guidance, please contact one of our affiliated partners in the Bell & Ross network. You will find the point of sale nearest to your location here (add the link for access).

The lead times for repair vary according to the model of watch and the type of work to be performed. For this reason, it is difficult to provide an exact lead time without being in possession of the watch. As a first step, we recommend that you take your watch to our workshops or an approved repairer. Please let us know which city you live in so that we can direct you to one of our retailers or a repair centre.

Our watches are sold with their original strap (with an additional strap for some models) which characterise the model. We cannot, therefore, change the original strap of a watch. You can nevertheless order an additional strap via our online store.

We can adjust a steel watch strap if you provide us with your precise wrist size and they way you prefer to wear it. We will do our best, but we cannot guarantee that the adjustment will be perfect. A subsequent adjustment may be necessary. Please note that you will receive the links removed together with your watch. The delivery time may be extended due to this adjustment

You can measure the size of your wrist using our measuring tool here. Make sure that you print the tool without altering the dimensions, otherwise the results may be incorrect. Please note that the size of the strap may change slightly from one model to another depending on the type of strap and the diameter of the case.

The lifespan of straps made from leather, fabric or satin varies widely depending on the individual and their usage. Their lifespan can range from several months to over two years. Some leathers are more delicate than others. The climate and ambient humidity are key factors when it comes to wear, as is the acidity of the skin and the use of large amounts of cosmetic creams.

Yes, it is entirely possible to choose between the two, but this choice will be based on the strap and its dimensions.

Like all watches purchased form the official Bell & Ross network, watches purchased via the Bell & Ross online store benefit from the Bell & Ross 2-year international warranty (parts and labour).

Bell & Ross provides a wrist measuring tool which can be printed from the website, available for each of our watches. Simply choose the watch you are interested in and then find the corresponding product sheet. Alternatively, we also offer a table which converts a wrist measurement taken in centimetres with a measuring tape into a size.

In principle, all the materials selected and used are tested to ensure they do not adversely affect the health or comfort of our customers under the normal, foreseeable conditions of use.

The Bell & Ross warranty does not apply to either the buckle or the strap, due to the very individual use made of these elements. However, Bell & Ross does provide instructions for use which will allow you to maximise the lifespan of these elements. Please see the document attached to this reply.

Straps made from metal and rubber can have a lifespan of several years, if you follow the recommendations for use.

We would like to inform you that you can easily order our straps from our website by clicking the following link: https://www.bellross.com/

電子商店

Registering your watch on the website allows us to collect all the information and warranties linked to your watches. You will receive an online warranty certificate in case you lose your actual card. You can track the after-sales service of your watch via your account directly. We can satisfy your requests more effectively and will be able to propose products associated with your watch

Log in to your Bellross.com account Once logged in, click on "Register a new watch" Complete the fields required, add a copy of you invoice or warranty card then save We will then validate the registration of your watch as soon as we have checked the information requested.

Our new products may be available for "pre-order". This is indicated under the name of the article in the product sheet. This means that you can place your order to reserve the article. As soon as the article becomes available, you will be notified and we will ship it to your address. The delivery time is indicated in the product sheet. Payment of the article is required to confirm reservation.

Gift wrapping is free of charge for all orders placed via the Bellross.com website. When opting for gift wrapping, you can also include a personalised message with your order.

It is possible to return or exchange one or more articles purchased via the Bell & Ross online store Europe insofar as the entire order is returned, the articles are in perfect condition and they have not been worn. Please consult our returns policy here. You must return your order to us within 14 days of receipt. Please access the "Returns" section in your customer account. If you placed an order as a guest, click here. You will need your order reference and email address. Find the order you wish to return, then click on "Return or exchange an order". Select the article(s) to be returned and the reason(s) for doing so. You will receive your return authorisation and the return slip to be printed and enclosed with your parcel. Return shipping fees are at your expense, except in the event of an error on our part. In this case, you will be refunded for these fees upon presentation of proof. In the absence of proof, these fees will refunded up to a limit of EUR 9 or GBP 9 for Europe. Please your entire order by post to the following address: Bell & Ross – e-boutique 8 rue Copernic 75116 Paris France In the event of an exchange, please indicate the article reference for which you wish to exchange the original article. In the event of a difference in price between the two articles, you will be refunded or debited the difference accordingly. We will make every effort to ship your new article as quickly as possible.

The refund period is 10 days from the date on which you order is received.

We do not yet have a tax-free system for sales made online.

By placing an order in the Bell & Ross online store, you can select a different delivery address from your invoicing addresses on condition that it is located in the same country as the country from which you are placing the order. If you wish to have the order delivered to its intended recipient, for example in the event of a gift, simply enter the person's name and address when selecting the delivery address.

Our products are sold with VAT included. We cover the taxes and customs duties.

If your order is delivered when you or the addressee are absent, our delivery partner will notify you by means of a calling card left in your letter box. As soon as you pick this up, follow the instructions indicated on the card to organise a subsequent delivery date. If we do not receive any instructions from you, a second delivery attempt will be made the next working day. If the order has still not been delivered after three attempts, you will be contacted by a Bell & Ross adviser to obtain your delivery instructions (delivery to another address, reschedule a delivery time). We remind you that deliveries can only be made person to person.

Our products are sold with VAT included. We cover the taxes and customs duties.

Using the transporter's tracking number, your can adjust your delivery if necessary.

To ensure that your orders are delivered quickly, we work with DHL for delivery of your orders. Orders are delivered person to person at the address indicated when the order is placed and a signature is required. We do not deliver to PO boxes.

For Europe, the delivery charges are EUR 9, GBP 9 and CHF 10 for orders of less than EUR 1,000, GBP 1,000, CHF 1,000. For orders costing more than this, free delivery is provided.

The delivery times are 72 hours, subject to the immediate availability of the product ordered.

We accept payment by bank card and bank transfer. For payment by bank card, you may be asked to provide an authentication code in order to ensure the security of the transactions. We also propose payment in ¾ instalments without any additional fees, subject to conditions.

We are committed to ensuring the payment security of your bank transactions. Bell & Ross has adopted the 100% secure Cyber Plus Paiement solution by Crédit du Nord, which protects all the information you send us. The confidentiality and security of each transaction is guaranteed. We use SSL (Secure Socket Layer) technology, which encrypts personal data, and we have introduced 3D Secure V2, which makes it possible to verify your identity when making online purchases.

You can cancel or change your order directly in your customer account insofar as it has not been prepared and still has the status of "validated". Otherwise, please contact us as quickly as possible. We will make every effort to satisfy your request. Orders which have already been prepared cannot be cancelled or changed. You can return your order in accordance with the terms and conditions of the online returns policy.

You can consult the status of your order by logging in to your Bellross.com account. In your account, you can access the status of your order by clicking on your "Orders" tab. To track your order in "guest" mode, you can click here. You will be informed of the progress of your order by email. After confirmation of your order, the transporter will send you an estimated delivery date. You will then receive a tracking number enabling you to track your parcel on the transporter's website.

The Bell & Ross online store is accessible in the following countries: Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Metropolitan France, Monaco, Netherlands, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom. Rest of world: Australia, India, Malaysia, New Zealand, Singapore, United States. It is possible have articles delivered to a different address from the invoicing address, on condition that both addresses are in the same country.

You are not obliged to create an account to place an order. You can opt to place an order in "guest" mode. You will be given this choice when validating your basket.

To place an order via the online store, simply visit the www.bellross.com website and browse the catalogue in the "Our watches" menu. When you find an article that you want to order, simply select your size (using the size guide for each article), then click on "Add to basket". You can then continue shopping and add other articles to your basket or go directly to the payment stage. Before paying, you can view your basket, add or delete articles or change the quantities. After this stage, you can confirm your basket. Before paying, you must identify yourself. If you are already a customer, you must enter your credentials (email address and password). If it is your first order, we invite you to create an account by entering your personal information. You can also place an order in "guest" mode, without registering an account. Payment is quick and easy. You can choose from several payment options – payment by bank card (via a secure server where an authentication code may be requested), payment by bank transfer or payment in several instalments without any additional fees, under certain conditions. After this stage, you will receive an order confirmation email.

The invoice for your purchase is available via your customer account directly, in the "My orders" tab

其他

Log in to your Bellross.com account Once logged in, go to "My information" Go to "My addresses" and enter your new address.

Log in to your Bellross.com account Once logged in, go to "My information" Go to "Edit my information" and change your address.

Log in to your Bellross.com account Once logged in, go to "My information" You can change your email address and password as well as your surname, first name, date of birth and telephone number.

To create your Bell & Ross account, please access the "My account" section and click on "Create an account". You must then complete the different mandatory fields in order to register your account. Click on "Save" to validate the creation of your account.

Articles cannot be returned to Bell & Ross stores or points of sale. Any return or exchange must take place via the Bell & Ross online store.

You can place an order by telephone in Europe if the total amount of the articles you want to purchase is smaller than or equal to 400 euros. To do this, please call our Customer Service on +33 (0)1 73 73 93 00. An adviser will take your order and collect the necessary information (articles desired and sizes, delivery and invoicing addresses, bank details, email address and telephone number). Once payment is validated, your order is prepared and sent to you as quickly as possible via our secure transporter, DHL.

All payment and data information submitted via our e-store is secured by SSL encryption. For more details concerning data use, please refer to our confidentiality policy.

Click on "Login", then "Forgotten password" Your email address will be requested and you will receive an email with a reset link.

Log in to your Bellross.com account Once logged in, go to "My information" Go to "Edit my password"

To unsubscribe from the website, we invite you to contact our customer service directly by clicking here.

At the end of each newsletter, you will find a link enabling your to unsubscribe. You can also unsubscribe directly via your customer account. Log in to your Bellross.com account Once logged in, go to "My information" Go to "Newsletter" and click on subscribe or unsubscribe.

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